In today’s mobile-first world, the design and functionality of a company’s app can significantly affect its relationship with users. As more consumers engage with brands through mobile devices, ...

Mobile design focuses, or should focus, on the user. This so-called user-centric design has generated a healthy obsession with the three Us: user experience (UX), usability and user interface (UI).

In the rapidly changing digital world of today, financial institutions need to keep changing to fulfil the emerging needs of technology-adopting consumers. Hemish Kapadia, a veteran digital ...